Help Center

Frequently asked questions about Cart Sync

What exactly does Cart Sync do?

Cart Sync is a Facebook CPM Optimization SAAS. We reduce your Facebook CPMs within 48 hours using a proprietary and compliant algorithm. By providing enriched data to your Facebook Pixel, we help the ad platform target better, lowering your costs efficiently.

How does the 3-day trial work?

All our plans (Basic, Advanced, and Enterprise) come with a full 3-day free trial. You can connect your pixels and test the CPM reduction algorithm risk-free. You won't be charged until the trial period ends.

How long does it take to see results?

Most users see measurable CPM improvements within 48-72 hours of connecting their pixel. Our algorithm needs a short window to begin syncing enriched data to your pixel effectively.

What is the difference between the plans?

The primary difference is the number of pixels you can manage:

  • Basic: 1 Pixel support.
  • Advanced: Up to 3 Pixels support.
  • Enterprise: Unlimited Pixels support.

Is Cart Sync compliant with Facebook policies?

Yes, absolutely. Our proprietary algorithm is built strictly within compliance of Facebook's Terms of Service and data privacy regulations. We optimize data quality without violating ad platform policies.

How do I connect my Facebook Pixel?

It's a simple process. Log in to your dashboard, go to Settings > Integrations, and click "Connect Pixel". Follow the authentication flow to link your ad account. No coding is required.

Can I cancel anytime?

Yes, there are no long-term lock-in contracts. You can cancel your subscription directly from your dashboard at any time. If you cancel during the trial, you will not be charged.

Can I upgrade my plan later?

Certainly. If you scale up and need more pixels (e.g., moving from Basic to Advanced), you can upgrade your plan instantly from the billing settings. Your pricing will be adjusted on a prorated basis.

Still have questions?

Our support team is ready to help you optimize your ads.

Contact Support